Shipping policy
WAREHOUSE STATUS- SAME DAY SHIPPING if ordered by 12PM
AUSTRALIAN ORDERS
Standard Shipping- 2-7 business days $8.95 flat rate Note WA & NT or rural may take a few extra days
Express Shipping 1-2 Days $11.50 flat rate WA & NT POSSIBLY extra 1-3 business days
Free standard Shipping on all orders $80 & above
We dispatch your orders super fast if you need to change an address please respond to your confirmation email before 12
Poppet Locks ensures all orders are processed & dispatched within 24 Business hours. Any delays due to influx of orders etc are updated on our warehouse status.
We ship super fast but If you require your order urgently or by a certain date, please select express post or feel free to contact us. *during sales or launch days allow extra 24hrs on standard shipping orders
Aus Post drop is 4PM daily, shipping time starts from dispatch, if you order express at night it will be dispatched 4PM the following day
Gold Coast customers, we do also offer pick-up from Burleigh and have same-day pick up options on our website, choose pick up at checkout & more details will be sent with you confirmation. This is strictly a click & collect option, show room isn't open to shop sorry.
All time frames are approx. We use Australia post for all our deliveries, and is a no signature delivery service. Parcels will be left if no one is home. Any delays due to Aus Post are rare & out of our hands, email us & we will try & find a solution, please leave an email if you need tracking ( not a phone number ) If your address is not entered correctly at check out Poppet Locks will not be held responsible for missing parcels. If Parcels are returned to sender, you will be charged again to re ship your parcel.
INTERNATIONAL ORDERS
Please allow 5-20 business days for delivery once your order has been shipped. Delivery times vary from country to country and rely on your countries postal service
NEW ZEALAND
Standard shipping $14 NZD
Express shipping $22 NZD
Free Shipping on all orders $120 NZD & above
U.S, SOUTH AMERICA & CANADA
U.S Standard shipping $12.5 USD
Canada $19.50
Express shipping $16.50 USD
Canada $16.50
Free shipping on all orders $100 USD & above
$149CAD
U.K
Standard shipping £14 GBP
Express shipping £22 GBP
Free shipping £80 GBP & above
EUROPE
Standard shipping €12 EUR
Express shipping €20 EUR
Free shipping €80 & up
Singapore
standard - $14 express - $20 Free shipping - $100
Poppet Locks are not responsible for any extra taxes or international customs fees by your country
Any queries contact info@poppetlocks.com.au sometimes messages get lost in the spam folder, so can also find us on Instagram